Frequently Asked Questions

Everything you need to know about your Bucks Pro Shop gear.

How long does shipping take for team apparel?

Standard shipping typically takes 3-5 business days within the continental US. Custom jerseys or limited edition drops may require an additional 2-3 days for processing.

Are all products sold on Bucks Pro Shop authentic?

Yes, we are an authorized retailer. All jerseys, hats, and collectibles are 100% authentic licensed merchandise guaranteed to meet official league standards.

What is your return policy for game-day gear?

We offer a 30-day return policy on most items. Products must be in original condition with tags attached. Please note that customized jerseys and final sale items are non-returnable.

Do you offer international shipping for fans abroad?

Absolutely! We ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

How should I care for my performance jersey?

To preserve the quality of the fabric and numbering, we recommend machine washing your jersey inside out in cold water and hanging it to air dry.

Can I track my order once it has been placed?

Yes, once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.